EUSR Blue Card Training
Now available
On-line (E-Learning)
This training can now be delivered through self paced e-learning, in addition to our trainer led online sessions. If you would like this training delivered in person at your site or offices please contact us
Frequently Asked Questions
General Questions
Q: What is the National Water Hygiene Scheme?
A: The scheme is designed to ensure that anyone working with water supply systems understands the importance of maintaining hygiene and preventing contamination. It is a key requirement for professionals in the water industry in the UK.
Q: Who needs a National Water Hygiene Card?
A: The card is required for anyone involved in the drinking water supply chain, including water engineers, contractors, site workers, and inspectors.
Q: Is this course suitable for individuals or only organizations?
A: Both! Whether you’re an individual looking to advance your career or an organization aiming to certify your staff, this course is designed for all participants.
Q: Is prior experience in the water industry required to take this course?
A: No prior experience is necessary. The course is suitable for beginners as well as experienced professionals seeking certification or renewal.
A: The scheme is designed to ensure that anyone working with water supply systems understands the importance of maintaining hygiene and preventing contamination. It is a key requirement for professionals in the water industry in the UK.
Q: Who needs a National Water Hygiene Card?
A: The card is required for anyone involved in the drinking water supply chain, including water engineers, contractors, site workers, and inspectors.
Q: Is this course suitable for individuals or only organizations?
A: Both! Whether you’re an individual looking to advance your career or an organization aiming to certify your staff, this course is designed for all participants.
Q: Is prior experience in the water industry required to take this course?
A: No prior experience is necessary. The course is suitable for beginners as well as experienced professionals seeking certification or renewal.
Course Details
Q: How long does it take to complete the course?
A: The course typically takes X hours to complete, but you can study at your own pace and access the materials whenever it suits you.
Q: What topics are covered in the course?
A: The course covers:
The importance of water hygiene
Risks of water contamination
Standards and regulations in water operations
Best practices for maintaining safe drinking water systems
Q: Are there any practical sessions included in the course?
A: As this is an e-learning course, the training is theoretical and includes interactive modules, videos, and quizzes to ensure understanding. Practical application will occur on-site during your work.
Q: Will there be an assessment at the end of the course?
A: Yes, there is an online assessment at the end of the course to test your knowledge. You must pass this to receive your certification.
A: The course typically takes X hours to complete, but you can study at your own pace and access the materials whenever it suits you.
Q: What topics are covered in the course?
A: The course covers:
The importance of water hygiene
Risks of water contamination
Standards and regulations in water operations
Best practices for maintaining safe drinking water systems
Q: Are there any practical sessions included in the course?
A: As this is an e-learning course, the training is theoretical and includes interactive modules, videos, and quizzes to ensure understanding. Practical application will occur on-site during your work.
Q: Will there be an assessment at the end of the course?
A: Yes, there is an online assessment at the end of the course to test your knowledge. You must pass this to receive your certification.
Certification
Q: What do I get upon completing the course?
A: Upon successful completion, you will receive a National Water Hygiene Card (commonly known as the Blue Card), which is valid for 3 years.
Q: How do I receive my National Water Hygiene Card?
A: Once you pass the assessment, your card will be processed and sent to your registered address within X days.
Q: Can I renew my card through this course?
A: Yes, this course is suitable for those renewing their National Water Hygiene certification.
Q: Is this certification recognized across the UK?
A: Yes, the National Water Hygiene Card is widely recognized and required for water industry professionals across the UK.
A: Upon successful completion, you will receive a National Water Hygiene Card (commonly known as the Blue Card), which is valid for 3 years.
Q: How do I receive my National Water Hygiene Card?
A: Once you pass the assessment, your card will be processed and sent to your registered address within X days.
Q: Can I renew my card through this course?
A: Yes, this course is suitable for those renewing their National Water Hygiene certification.
Q: Is this certification recognized across the UK?
A: Yes, the National Water Hygiene Card is widely recognized and required for water industry professionals across the UK.
E-Learning Platform
Q: What technology do I need to access the course?
A: You only need an internet connection and a device like a computer, tablet, or smartphone. The course platform is accessible from all modern browsers.
Q: Can I pause and resume the course?
A: Absolutely! The course is self-paced, so you can stop and resume your training at any time.
Q: What if I have technical issues while taking the course?
A: Our support team is available to assist you with any technical difficulties. Simply contact us via [email/contact form].
Q: Can multiple people from my organization take the course simultaneously?
A: Yes, we offer options for group registrations with potential discounts for bulk enrollments.
A: You only need an internet connection and a device like a computer, tablet, or smartphone. The course platform is accessible from all modern browsers.
Q: Can I pause and resume the course?
A: Absolutely! The course is self-paced, so you can stop and resume your training at any time.
Q: What if I have technical issues while taking the course?
A: Our support team is available to assist you with any technical difficulties. Simply contact us via [email/contact form].
Q: Can multiple people from my organization take the course simultaneously?
A: Yes, we offer options for group registrations with potential discounts for bulk enrollments.
Payment and Registration
Q: How do I sign up for the course?
A: Click on the "Book Now" button on this page, fill out your details, and complete the payment process. You'll receive access to the course materials with 24 hours.
Q: What payment methods do you accept?
A: We accept major credit/debit cards, bank transfers. If you require an invoice for group registrations, please contact us.
Q: Are there any discounts for group bookings?
A: Yes, we offer competitive pricing for organisations registering multiple participants. Contact us for a custom quote.
Q: Can I get a refund if I’m unable to complete the course?
A: Refunds are subject to our cancellation policy. Please review our [Refund Policy] or contact us for more details.
A: Click on the "Book Now" button on this page, fill out your details, and complete the payment process. You'll receive access to the course materials with 24 hours.
Q: What payment methods do you accept?
A: We accept major credit/debit cards, bank transfers. If you require an invoice for group registrations, please contact us.
Q: Are there any discounts for group bookings?
A: Yes, we offer competitive pricing for organisations registering multiple participants. Contact us for a custom quote.
Q: Can I get a refund if I’m unable to complete the course?
A: Refunds are subject to our cancellation policy. Please review our [Refund Policy] or contact us for more details.